Effective Date: February 25, 2026
Palencia Agency LLC, DBA Farmers Insurance-Palencia Agency (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
We may collect personal information including but not limited to:
Name
Phone number
Email address
Mailing address
Insurance policy information
Billing information
Information submitted through quote request forms or contact forms
We use the information collected to:
Provide insurance quotes and policy services
Process policy applications and changes
Respond to customer inquiries
Send account-related notifications
Provide customer support
Communicate regarding billing and policy updates
By providing your mobile number, you consent to receive SMS messages from Farmers Insurance-Palencia Agency related to your insurance policies and inquiries. These messages may include:
Policy reminders
Billing notifications
Appointment confirmations
Customer service responses
Quote follow-ups
Message frequency varies. Message and data rates may apply. You may reply STOP to opt out at any time or HELP for assistance.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
SMS consent is not shared with third parties or affiliates for marketing purposes.
We may share information only as necessary to:
Service your insurance policies
Comply with legal requirements
Work with insurance carriers in the normal course of business
We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
You may opt out of SMS communications at any time by replying STOP to any message. You may also contact us directly to update your communication preferences.
Farmers Insurance-Palencia Agency
Phone: 317-786-4321
Website: https://agents.farmers.com/in/indianapolis/jose-palencia/
If you have questions about this Privacy Policy, please contact us at the phone number listed above.
By opting into SMS messaging from Farmers Insurance-Palencia Agency through a web form, phone call, or other communication method, you agree to receive SMS messages related to:
Customer care
Account notifications
Policy reminders
Billing notifications
Appointment confirmations
Quote follow-ups
Message frequency may vary. Message and data rates may apply.
To opt out at any time, reply STOP to any message.
For assistance, reply HELP or contact us at 317-786-4321.